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Student Access provides proctoring services for students who are registered with our office and enrolled in ��ο��Ƶ courses. At the beginning of each semester, students must discuss alternative testing accommodations with instructors. If instructors are unable to provide students with an accessible environment, SA provides a backup location in our Testing Center (Sarratt, 210). Well before the exam date, students will need to confirm where exams will be taken and what the environment will be. Students must make their exam requests at least 3 business days in advance.��

Students not registered with Student Access

Student Access is only able to proctor exams in our Testing Center. However, this does not mean that instructors are obligated to provide the option of online testing to any student.��If an instructor routinely utilizes remote examination techniques, it will be the responsibility of the instructor to ensure that the exam is accessible and accommodations are met.�� As stated above, Student Access is only able to proctor exams physically taken in our Testing Center.

Sub-Sections

Start at the Alternative Testing link on the left side of the Commodore Access Portal:

If you see the heading Specify Alternative Testing Agreement at the top, it means that at least one student in your courses has a testing accommodation. Below that, you’ll see the heading Proctoring Your Own Exam. You’ll need to make a choice between the two:

If you plan to provide an accessible testing environment in accordance with the requested accommodations or if your course doesn’t have exams, you can use the choices under Proctoring Your Own Exam. Choose the appropriate course and type and then click Confirm:

If you cannot provide an accessible testing environment for a particular class, you’ll need to complete the testing agreement by selecting that class from the drop-down and then clicking the button labeled Continue to Specify Alternative Testing Agreement:

If you need to review or change any information in regard to exam length, materials allowed, exam return method, and preferences on how to prepare the exam, you can update the Testing Agreement.

Start by logging into the and clicking on the “Alternative Testing” link located on the left tool bar.

Once you’re on the Alternative Testing page, locate “List Alternative Testing Agreement”. In that box, select the course from the drop down menu and then select the “V�����” option:
The next screen should show an editable Testing Agreement.

Make any necessary changes to the Testing Agreement and then press the "Update Testing Agreement" button at the bottom.

Nota bene: You'll need to make these changes to each section, if you teach multiple sections.

After you’ve filled out the Testing Agreement once, you can copy it to any other sections or courses that have the exact same proctoring requirements. To do this, log onto the Commodore Access Portal and click on the Alternative Testing link located on the left side of the page:

Next, scroll down until you see the List Alternative Testing Agreement heading. Any agreements you’ve completed should be found under the Select dropdown:

If you’re not sure about your previous Testing Agreement choices in a particular course, you can use the View button before selecting the Copy button. When you’ve chosen the correct courses in the Select and Copy to dropdowns, use the Copy button.

Sub-Sections

You can also log onto the to view students who have been approved for their upcoming exams at our Testing Center.

Just click on “Alternative Testing” located on the left toolbar under the “ Views and Tools” section and then scroll down:

Nota bene: The number of students may change in the days leading up to the exam as they schedule with us.

EMAIL NOTIFICATION

When a student makes an exam request, and it has been approved, you will receive an email notification with their accommodations, date, and the exam time’s estimated start and stop time:

Although there is a link at the bottom to upload the exam, THIS IS NOT our preferred method. There may be multiple students in the course, and sometimes students schedule exams earlier in the semester. The best practice is to and upload the exam.

Once you log in, you will see a screen that reminds you about the FERPA policy. Press the “Continue to view Student Accommodations" button:

Next, click on “Alternative Testing” located on the left tool bar under the “ Views and Tools” section.

READY TO UPLOAD

If you are ready to upload the current exam, scroll to “STEP 1- SELECT ACTION”. Make sure the dropdown is set to “Upload File to exam(s)."

Next, scroll to “STEP 2- SELECT FROM THE FOLLOWING COURSES”.

Make sure you select the CORRECT STUDENTS, DATES, COURSE and, SECTIONS (if you teach multiple courses or sections, they will appear on this page as well).

Finally, scroll to “STEP 3- Confirmation” and select “Confirm Your Selections":
Next, the "File Information page" will appear. On this page, you can confirm the students and information once again. (Step 1 shown in the screenshot below)

After confirming the information, you can name the file in the “Exam File Note.” Afterward, select the file you want to upload with the "Choose File" button. (Step 2 shown in the screenshot below)

Once the file has been selected, press the “Upload Exam” option. (Step 3 shown in the screenshot below):

After the exam is uploaded, you will see a message with a green checkmark that confirms the exam was uploaded successfully:

Nota bene: If there is a typo on the exam, the wrong exam was uploaded, or any other issue, you can select the “Delete” option for the exams previously uploaded:

To upload the new exam, you will need to repeat the previous steps.

To download the completed exams:

1. Click the “Alternative Testing” link located on the left under the “Views and Tools” tab.
2. Once you are on the “Alternative Testing” page, scroll down to the “ LIST UPLOADED EXAM FILES (SORTED BY LAST UPLOADED)” section.
3. Select the “Show All Completed Exam Files” option on the right.
4. On the far left column, there is a “V�����” option. Please select this option next to the student’s name and the corresponding date.
5. After selecting the “V�����” option, you will receive an email with the code to download the exam.
6. Enter the code and you will be able to download your students’ exams.��
7. Please remember you should only request to download the code once per exam. The code is only valid for the exam that is selected. Additionally, exams should be downloaded one at a time. If you are trying to download multiple exams at once, the previous code will no longer be valid.

If students are taking your exam at the Testing Center, they can ask you questions during the exam through email. Please monitor your inbox for student questions.

Students submit their questions through the “Student Access Exam Question” form that looks like this:

When you receive a student question, you will get TWO emails from “��ο��Ƶ University” with the Subject “Student Access Exam Question”.

Important: BOTH EMAILS CONTAIN THE STUDENT’S QUESTION

The Actual Question is at the bottom of the email

To answer the student’s question, DO NOT REPLY TO EITHER EMAIL.

If students need to make up an exam for any reason, they must contact their instructor. Once they have confirmed a new date and time with their instructor, they can make an exam request on the�� . Please note that make-up exams at Student Access can only be requested by students that are registered with our office. Students who are not registered with Student Access must make arrangements with their instructor.��

Student Access has adjusted our final exam schedule to better align with the university's final exam schedule. Final exams at SA can be requested for 9 AM, 12 PM, 3 PM, and 6 PM. In addition, we have extended our Testing Center hours during the final exam period (8 AM to 10 PM). As a reminder, we have limited seating, and seats are available on a first-come, first-served basis.

Location

Sarratt, Suite 210

GPS Address

2301 ��ο��Ƶ Pl, Suite 210

Nashville, TN 37240

Testing Center Hours

Monday-Thursday, 8:00 AM- 8:30 PM

Friday, 8:00 AM-4:30 PM

Phone, Email, and Fax

Phone: 615-343-2315